Terms of Service
Effective date: August 20, 2026
These Terms of Service (“Terms”) govern your access to and use of salessolved.com and any related webpages, forms, chat features, content, communications, and online services operated by Innovative Impulses LLC, doing business as SOLVED. (“SOLVED.,” “we,” “us,” or “our”).
By accessing the website, submitting information, creating an account, purchasing a service, or otherwise using our website or services, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, do not use the website or purchase our services.
- Business-to-business services
SOLVED. provides marketing, advertising, lead generation, customer retention, automation, analytics, artificial-intelligence, consulting, and related business-growth services.
Our services are offered to businesses and individuals acting on behalf of businesses. They are not intended for personal, family, or household purposes.
You represent that:
You are at least 18 years old.
You have the legal authority to accept these Terms.
If acting for a business, you have authority to bind that business to these Terms. - Website information and client relationships
The website provides general information about SOLVED. and its services. Website content is not legal, financial, tax, medical, or other regulated professional advice.
Submitting a form, using a chatbot, scheduling an appointment, or communicating with SOLVED. does not create a client relationship.
A client relationship may be established through an online purchase or a separate proposal, order form, statement of work, service agreement, or similar written agreement.
If these Terms conflict with a signed service agreement, the signed service agreement controls for the services covered by that agreement. - Permitted use
You may use the website only for lawful business purposes.
You may not:
Violate any applicable law or regulation.
Submit false, fraudulent, unlawful, or misleading information.
Impersonate another person or misrepresent your authority.
Attempt to gain unauthorized access to the website, accounts, servers, or connected systems.
Introduce viruses, malware, malicious code, or automated attacks.
Scrape, reproduce, republish, or commercially exploit website content without permission.
Interfere with the security, performance, availability, or proper operation of the website.
Use the website or its content to create or promote a competing service without written permission.
Infringe the intellectual-property, privacy, publicity, or other rights of SOLVED. or another party.
We may restrict or terminate access when we reasonably believe a user has violated these Terms or created a legal, security, financial, or operational risk. - Information submitted through forms and chat
You may provide information through contact forms, assessments, scheduling tools, chatbots, AI-assisted chat, telephone calls, or other interactive features.
You represent that the information you provide is accurate and that you have the right to provide it.
Do not submit confidential, proprietary, regulated, or highly sensitive information unless SOLVED. specifically requests it through an appropriate secure process.
Submitting information does not guarantee that SOLVED. will accept an engagement, respond within a particular period, or provide a particular service.
Our handling of personal information is described in our Privacy Policy. - Artificial intelligence and automated systems
SOLVED. may use artificial intelligence, chatbots, automated workflows, AI-generated voice technology, scheduling systems, and similar tools.
AI-generated or automated responses may be incomplete, inaccurate, delayed, or inappropriate for your circumstances. These responses are provided for general information, preliminary assistance, scheduling, and communication purposes.
AI-generated communications are not legal, financial, medical, tax, or other professional advice. Important decisions should be confirmed with a qualified person.
We may monitor, record, review, or retain interactions with automated systems as described in our Privacy Policy and as permitted by applicable law. - Email communications
By providing your email address, you authorize SOLVED. to send communications concerning:
Your inquiries.
Requested information.
Appointments.
Purchases and payments.
Services and account activity.
Customer support.
Marketing offers when permitted by law.
You may unsubscribe from marketing emails using the unsubscribe instructions included in the message.
Unsubscribing from marketing communications does not prevent us from sending transactional, service-related, security, payment, or other legally permitted communications. - Text messages and automated calls
When you expressly opt in, you authorize SOLVED. and its service providers to contact you at the telephone number you provide using text messages, prerecorded messages, automated dialing technology, AI-generated voice technology, or similar systems.
Messages may relate to inquiries, appointments, services, customer support, account activity, and marketing offers when separately authorized.
Message frequency varies but may be at least one message per month. Message and data rates may apply.
Consent to receive marketing text messages or automated calls is not a condition of purchasing services.
Reply:
STOP to opt out.
HELP for assistance.
You may also request assistance by emailing info@salessolved.com or calling (210) 692-4769.
You represent that you are the subscriber or authorized user of any telephone number you provide. You agree to notify us if the number is reassigned or you are no longer authorized to use it.
Carriers are not responsible for delayed or undelivered messages. - Orders and service agreements
Some services may be purchased directly through the website. Other services require a proposal, order form, statement of work, or separate service agreement.
Service descriptions, deliverables, timing, fees, usage limits, advertising budgets, third-party charges, and other engagement-specific terms will be provided during checkout or in the applicable written agreement.
We may accept or reject an order at our discretion. An order is not final until payment is accepted or SOLVED. provides written confirmation. - Fees and payment
You agree to pay all fees, taxes, advertising expenditures, third-party costs, and other charges disclosed during checkout or in the applicable service agreement.
You authorize SOLVED. and its payment processors to charge your selected payment method for:
Initial fees.
Recurring subscription fees.
Approved advertising expenditures.
Usage-based fees.
Applicable taxes.
Other charges authorized under the applicable order or agreement.
You are responsible for maintaining accurate billing information and a valid payment method. - Automatic renewal
Recurring services and subscriptions automatically renew for successive billing periods unless canceled in accordance with these Terms or the applicable service agreement.
By purchasing a recurring service, you authorize SOLVED. to charge the payment method on file at the beginning of each renewal period.
Pricing may change upon advance notice. Continued use after a price change takes effect constitutes acceptance of the updated price. - Cancellation
Cancellation requires at least 30 days’ written notice.
Cancellation notices must be sent to:
info@salessolved.com
To avoid an upcoming renewal charge, SOLVED. must receive the cancellation notice at least 30 days before the next renewal date.
Services will continue through the applicable paid billing period unless SOLVED. confirms a different termination date in writing.
Failure to use a service, provide materials, attend meetings, approve work, or respond to communications does not constitute cancellation. - No refunds
Except when required by applicable law or expressly stated in a written agreement, all payments are final and nonrefundable.
SOLVED. does not provide refunds or prorated credits for:
Partial billing periods.
Unused services.
Missed appointments.
Delayed client responses.
Failure to provide required materials or approvals.
Early cancellation.
Platform interruptions outside our control.
Advertising spend already committed or incurred.
Third-party charges already paid or incurred.
Cancellation prevents future renewals only when proper notice is received. It does not reverse charges already incurred. - Late payments and collection costs
Past-due balances may result in suspension or termination of services.
You are responsible for late-payment charges, returned-payment fees, chargeback fees, bank fees, and payment-processing fees equal to the amounts actually charged to SOLVED. by its banks, payment processors, or financial-service providers because of your failed, reversed, disputed, or late payment.
You are also responsible for reasonable collection costs incurred in recovering undisputed past-due amounts, to the extent permitted by law.
Initiating a chargeback does not cancel a service or eliminate payment obligations. - Client responsibilities
You agree to provide accurate information, timely access, approvals, credentials, materials, and decisions reasonably required to perform the services.
You are responsible for:
The legality and accuracy of materials you provide.
Obtaining rights and permissions for supplied content, data, trademarks, images, testimonials, and customer lists.
Reviewing and approving deliverables.
Complying with laws applicable to your business and industry.
Maintaining appropriate licenses, disclosures, consent records, and privacy notices.
Your sales, customer-service, and fulfillment activities.
Decisions made using reports, recommendations, or automated systems.
Delays caused by missing information, access, approvals, or payment may affect schedules and results without creating a right to a refund. - No guarantee of results
Marketing and business outcomes depend on factors outside SOLVED.’s control, including competition, market conditions, budgets, offers, pricing, reputation, customer demand, client responsiveness, sales execution, platform policies, and algorithm changes.
Case studies, forecasts, projections, rankings, traffic figures, conversion rates, revenue figures, and testimonials are illustrative and do not guarantee similar results.
SOLVED. does not guarantee:
A particular search or map ranking.
Placement or citation in AI-generated answers.
A specific number of leads, appointments, customers, or sales.
A particular advertising result or return on investment.
Continuous access to a third-party platform.
Any particular financial or business outcome.
Service-specific commitments, if any, must be contained in a written agreement signed or accepted by SOLVED. - Third-party platforms
Our website and services may use third-party platforms, including WordPress, Google, Meta, GoHighLevel, analytics providers, advertising networks, social networks, scheduling systems, payment processors, and AI platforms.
Third-party services are governed by their own terms and privacy policies. SOLVED. does not control and is not responsible for their availability, security, content, performance, policies, pricing, or changes.
SOLVED. is not responsible for an interruption, account restriction, suspension, algorithm change, data loss, policy change, or other action taken by a third-party platform. - Intellectual property
The website and its content—including the SOLVED. name, 7M system, text, graphics, videos, designs, software, processes, trademarks, and other materials—are owned by or licensed to Innovative Impulses LLC and protected by applicable intellectual-property laws.
You may make limited internal-business use of publicly available website content.
You may not copy, modify, reproduce, distribute, sell, sublicense, publish, create derivative works from, or commercially exploit our content without prior written permission.
Ownership and licensing terms for client deliverables will be governed by the applicable service agreement. - Feedback and testimonials
If you voluntarily provide suggestions, ideas, comments, or feedback, you grant SOLVED. a nonexclusive, worldwide, royalty-free right to use that feedback to operate and improve its business.
SOLVED. will obtain permission before publicly identifying you or your business in a testimonial, case study, or promotional feature unless that permission is already included in a written agreement. - Website availability
We may modify, restrict, suspend, or discontinue any portion of the website at any time.
We do not guarantee that the website will always be available, secure, current, complete, accurate, or error-free.
Maintenance, technical failures, third-party outages, security incidents, and circumstances outside our reasonable control may affect availability. - Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.
SOLVED. DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OPERATION. - Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SOLVED. AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
THIS INCLUDES LOST REVENUE, PROFITS, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS.
TO THE FULLEST EXTENT PERMITTED BY LAW, SOLVED.’S TOTAL LIABILITY ARISING FROM GENERAL WEBSITE USE WILL NOT EXCEED THE GREATER OF:
THE AMOUNT PAID SPECIFICALLY FOR WEBSITE ACCESS DURING THE PREVIOUS 12 MONTHS; OR
ONE HUNDRED U.S. DOLLARS ($100).
LIMITATIONS APPLICABLE TO PAID SERVICES MAY BE ADDRESSED IN THE APPLICABLE SERVICE AGREEMENT. - Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Innovative Impulses LLC, SOLVED., and their owners, officers, employees, contractors, affiliates, and service providers from claims, damages, liabilities, judgments, costs, and reasonable attorneys’ fees arising from:
Your unlawful or unauthorized use of the website or services.
Your violation of these Terms.
Information or materials you provide.
Your business activities.
Your infringement of another party’s rights. - Binding arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising from or relating to these Terms, the website, an online purchase, or the relationship between you and SOLVED. that cannot be resolved informally will be resolved through final and binding arbitration administered by the American Arbitration Association (“AAA”).
The arbitration will be governed by the Federal Arbitration Act and the applicable AAA rules. Unless the parties agree otherwise, arbitration will take place in Bexar County, Texas, or remotely when permitted by the arbitrator.
The arbitrator may award any relief available under applicable law, subject to the limitations contained in these Terms and any applicable service agreement.
Each party will be responsible for its own attorneys’ fees and legal costs. Arbitration filing, administrative, and arbitrator fees will be allocated according to the AAA rules and applicable law.
Either party may seek temporary or emergency injunctive relief from a court of competent jurisdiction when necessary to protect intellectual property, confidential information, data, systems, or other rights while arbitration is pending.
Judgment on an arbitration award may be entered in any court having jurisdiction. - Class-action waiver
YOU AND SOLVED. AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.
Neither party may bring or participate in a class action, collective action, consolidated action, representative action, or private-attorney-general action relating to a dispute covered by the arbitration provision.
The arbitrator may not combine claims from more than one business or claimant without the written consent of all parties. - Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Court proceedings permitted under these Terms must be brought in a state or federal court located in Bexar County, Texas. Each party consents to that court’s jurisdiction and venue. - Changes to these Terms
We may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website or services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
Material changes affecting an existing paid engagement may also be communicated through email, an account portal, or another reasonable method. - Severability
If any provision is found unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.
If the class-action waiver is found unenforceable for a particular claim, the enforceability and handling of that claim will be determined under applicable law. - No waiver
Failure to enforce any provision does not waive our right to enforce it later. - Assignment
You may not assign your rights or obligations under these Terms without SOLVED.’s prior written consent.
SOLVED. may assign these Terms as part of a merger, acquisition, restructuring, sale of assets, or transfer of its business. - Entire agreement
These Terms and the Privacy Policy constitute the entire agreement concerning general website use and online purchases unless another written agreement applies.
Separate proposals, order forms, statements of work, or service agreements may contain additional terms governing paid services. - Contact information
Innovative Impulses LLC
Doing business as SOLVED.
700 N St. Mary’s St., #14
San Antonio, Texas 78205
Email: info@salessolved.com
Telephone: (210) 692-4769
Website: https://salessolved.com